Legal Warranty of Good Working Order Takes Effect in Quebec
The automatic warranty covers 14 categories and includes parts, labor and shipping costs, while some business groups warn of higher prices.
- On Monday, Oct. 5, 2026, Quebec's new 'good working order' warranty took effect, entitling consumers to free repairs for certain goods that malfunction within three to six years of delivery.
- The legislation, adopted by the Quebec legislature in 2023, applies to 14 categories of goods, including major household appliances and various electronic devices.
- Coverage lasts six years for stoves and refrigerators, five years for washers and dryers, and three to four years for televisions, with repairs covering parts and labor.
- Several manufacturers have recently told retailers they are increasing prices on affected products to offset costs resulting from the new warranty requirements.
- Consumers facing repair refusals can file complaints with the Consumer Protection Office, though economic organizations warn the policy could put upward pressure on overall costs.
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TVA Nouvelles
Le Journal de QuebecThe new "functioning guarantee" should simplify consumer remedies, according to the Consumer Protection Office.
Legal warranty of good working order takes effect in Quebec
Quebec’s new ‘good working order’ warranty takes effect this Monday, entitling consumers to free repairs if certain goods malfunction within a set period after purchase. This guarantee is one of the measures that result from the adoption, in 2023, of the Law protecting consumers against planned obsolescence and promoting the durability, repairability and maintenance of […]
L’actualité
MONTREAL — It is this Monday that the new "guarantee of good functioning" comes into force in Quebec, which gives the right to free reparation if a malfunction occurs during a fixed period after the purchase of certain goods. This guarantee is one of the measures resulting from the adoption, in 2023, of the Consumer Protection Act [...]
Winnipeg Free Press
New legal warranty takes effect ensuring products in Quebec are in good working order
MONTREAL - Updated Quebec consumer protection rules now allow consumers to demand retailers or manufacturers repair some products that fail within three to six years after they were purchased.
As of Monday, Quebec consumers will benefit from new protections when purchasing household appliances and electronic goods through the GBF.
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