Australia vows to bolster resilience of telco networks after Optus outage
The government said it will review network resilience after the 76-minute outage disrupted some emergency calls and affected users across three states.
- On Friday, Optus, Australia's second-largest telecom carrier, experienced a 76-minute technical glitch that disrupted voice services and emergency calls across Victoria, South Australia, Tasmania, and the Northern Territory; the company apologized on Saturday.
- Optus previously faced a nationwide outage in 2023 that resulted in a A$12 million fine for failing to provide emergency services, and suffered a 2022 cyberattack compromising data for around 9.5 million Australians.
- Customers in Victoria, South Australia, and Tasmania experienced "intermittent call dropouts" during the disruption. Police in Victoria completed around 40 welfare checks on affected callers with no adverse outcomes reported.
- Communications Minister Anika Wells pledged on Sunday to bolster national telecommunications resilience, describing the recurring network issues as "deeply concerning" and confirming that government investigations have begun.
- Wells stated that "no piece of infrastructure be it roads, bridges, poles, wires is 100% resilient," emphasizing the government's commitment to making telecommunications systems as resilient as possible.
13 Articles
13 Articles
Australia vows to bolster resilience of telco networks after Optus outage
Australia's government pledged on Sunday to bolster resilience in the nation's telecommunications networks after an outage at Optus, the country's No. 2 carrier, impacted users in three states and disrupted some emergency services calls.
Optus Faces Scrutiny After Latest Outage Disrupts Services
Optus, Australia's second-largest telecom provider, apologized following a network outage impacting three states, affecting emergency services. The glitch mirrors past incidents, raising concerns from government officials. The company faces scrutiny after repeated network issues and previous data breaches affecting millions in Australia.
Optus outage attributed to hardware failure at exchange
Key points A hardware failure at an Optus exchange in Victoria caused a voice outage lasting about one hour and 16 minutes on Friday. The outage affected customers in parts of Victoria, South Australia, Tasmania and the Northern Territory, disrupting triple zero connections and prompting welfare checks in three states. Around 190,000 customers had two
Australian National Review - Latest Optus Outage Triggers Welfare Checks from Police
The Optus company sign is displayed in a store window in the central business district in Sydney, Australia, on Sept. 23, 2025. Lisa Maree Williams/Getty Images Optus has apologised after its second network outage in a year, with police forced to conduct welfare checks after dozens of calls to emergency services failed to go through. […]
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