IPTF Launches Story 7 in the 7 Claims Stories Series

IPTF launches Story 7 in the 7 Claims Stories Series

The Income Protection Task Force (IPTF) has today published Story 7, the last in its 7 Claims Stories series an industry-wide project that has spent the past eighteen months looking closely at the income protection claims journey. This episode brings together the threads of the previous 6 stories. It draws on feedback gathered from advisers, […]

IPTF completes 7 Claims Stories series with deep dive on claims handling

The Income Protection Task Force (IPTF) has published the last instalment of its 7 Claims Stories series, an industry-wide project that has spent the past 18 months looking at the income protection (IP) claims journey. This episode draws on feedback from advisers, insurers, reinsurers and…

IPTF releases final instalment of '7 Claims Stories' series

Story 7 identified misrepresentation as a growing problem that could be reduced through clearer disclosure questions and better understanding at the point of sale.