India's GCCs Set to Become Agentic Transformation Engines by 2030, Finds Dell Technologies and Zinnov Report
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New Delhi, Sep 23 (IANS) India's Global Capability Centers (GCCs) can move beyond being merely back-office or support units to become AI-powered agentic transformation engines for global companies by 2030. A new report by Dell Technologies and Zinnov says that in the coming years, only those GCCs will succeed if they focus on building a strong foundation across data, technology, and governance to deliver real business results, rather than just A…
India's GCCs Set to Become Agentic Transformation Engines by 2030, Finds Dell Technologies and Zinnov Report
Dell Technologies, in partnership with Zinnov, released a report at the Dell Technologies Forum 2026 that charts the next phase of India’s Global Capability Center evolution. Titled “India GCCs 2030: From Capability Centers to Agentic Transformation Engines”, the report draws on surveys and interviews with more than 50 senior GCC leaders across BFSI, retail, manufacturing, […]
India’s GCCs Set to Become Agentic Transformation Engines by 2030, Finds Dell Technologies and Zinnov Report
Bengaluru, Sep 23: Dell Technologies, in partnership with Zinnov, today released a report at the Dell Technologies Forum 2026 that charts the next phase of India’s Global Capability Center evolution. Titled “India GCCs 2030: From [...] The post India’s GCCs Set to Become Agentic Transformation Engines by 2030, Finds Dell Technologies and Zinnov Report appeared first on Business News This Week.
India GCCs race into AI, but 70% remain stuck at pilot stage
India’s Global Capability Centres (GCCs) are rapidly pivoting towards artificial intelligence, but nearly 70 per cent remain stuck at the pilot stage due to foundational gaps in data, infrastructure, and governance, according to a joint report released by Dell Technologies and Zinnov on Wednesday. The report, titled ‘India GCCs 2030: From Capability Centers to Agentic […]
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