My 1-night stay at the Hyatt Vivid Playa del Carmen in Mexico started on the wrong foot, and the problems didn’t end until I left. By the end of my 24 hours at this property, some friends had started a group chat so I could keep them updated as they laughed at how bad my stay was. That’s a pretty bad indictment of an all-inclusive property in a major tourist destination. It’s even worse, considering I hold the hotel’s top elite status. The issue…
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