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France fines Boohoo €2.3 million over deceptive discounts on website
The watchdog said 95% of Boohoo listings failed to comply, with many promotions not real reductions and some prices raised before discounts.
On Thursday, France's Directorate-General for Competition, Consumer Affairs and Fraud Control fined British fast-fashion retailer Boohoo €2.3 million for deceptive discount practices on its website.
The DGCCRF found 95% of analyzed listings failed to comply with its rules, with 40% offering no price reduction, 7% offering smaller discounts than advertised, and 48% actually increasing prices.
Beyond pricing, Boohoo violated French product-labeling rules by marketing synthetic goods as "leather" or "suede," demonstrating the breadth of regulatory scrutiny facing the company.
A Boohoo spokesperson stated these issues occurred under previous management between October 2023 and February 2024 and are now resolved, adding the company has co-operated fully with the regulator.
France's government passed an anti-fast-fashion law in June targeting "disposable" clothing, following a 40 million euro fine issued to Chinese online giant Shein last year.
The UK company is called into question by an investigation into the repression of French fraud, which revealed "deceptive commercial practices" as well as a "information defect" for the customer.
Boohoo's online sales platform has been sanctioned by the Repression of Frauds for Fictive Promotions and Mislabelling on its Textiles The UK Sales Chain