ASOS releases statement after customers sent alarming message
- On Tuesday, October 6, customers received an alarming mobile app notification titled 'ASOS HACKED' directing users to a Telegram account and threatening to leak data from a compromised Snowflake instance.
- ASOS is investigating 'unauthorised activity' involving a third-party communication platform after restricting access and engaging internal and external advisers to address the breach.
- With 16.5 million customers, the retailer stated basic personal information like names and contact details 'may have been accessed,' though The Company does not 'believe that payment card information or account passwords, were impacted.'
- Shares in the company fell by more than 10% on Tuesday as a result, and The Company stated via the London Stock Exchange it maintains cyber security and business continuity insurance.
- The National Cyber Security Centre , a part of GCHQ, has offered assistance to ASOS, while The Company confirmed its website and app are operating normally with no operational disruption.
19 Articles
19 Articles
ASOS releases statement after customers sent alarming message
ASOS has updated customers following a 'hacked' alert that was sent out to millions of app users. The company doesn't believe payment information was impacted.
Asos hackers send customers push alert threatening leaks
ASOS Just Gave An Update On App's 'Hack' Notification
At roughly 10am on Tuesday 6 October, some ASOS app users reported a push alert notification that left them “scared”.The alert, which showed up with the title “ASOS HACKED” on some devices, read: “Dear ASOS DPO and IT, we have fully compromised the Snowflake instance. Engage with us, or we will leak it.”Over five hours after these issues were shared on social media, the retailer has responded to concerns. In an update, the company said: “ASOS ca…
ASOS breaks silence after customers receive alarming message
Thousands of ASOS customers received a phone alert this morning claiming the retailer had been hacked.
Asos says customer data may have been accessed after ‘unauthorised activity’
The fashion giant said it does not ‘believe that payment card information or account passwords, were impacted’ in the attack.
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