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Young mum worried daughter 'could die' due to constant sewage overflow

Tenants report communal waste systems repeatedly overflowed at Larch House, filling her toilet and causing health concerns during the February 6, 2026, incident when her infant was present.
After conversion to residences, engineers and the IPM Property Management complaints team found drainage pipes inadequately sized, and a contractor located a blockage within the pipework.
Having moved in 2023, Phoebe Hallett says she must scoop faeces into her bathtub due to frequent overflows, and said, 'It caused me to have a mental breakdown in summer of 2024'; her six-month-old daughter raises welfare concerns.
Local MP Sonia Kumar's office confirmed she is pressing for urgent investigation, while Councillor Ian Bevan urged tenants to contact the council private rented sector housing team for support.
IPM Property Management said a contractor removed the blockage in less than 24 hours and disputed a building-wide issue, adding 'IPM have offered assistance to the resident in question should the problem reoccur'.

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