WhatsApp Business Replies Will Cost SA Companies About 12c A Pop

WhatsApp Business Replies Will Cost SA Companies About 12c A Pop

[Image: Public Domain] South African companies using WhatsApp to answer customer queries are about to learn that a chat bubble can, in fact, come with an invoice. From 1 October 2026, Meta will start charging WhatsApp Business Platform users for service messages, the free-form replies a business sends after a customer messages first and opens the 24-hour customer-service window. That is not your family group. This is the WhatsApp Business Platfo…

WhatsApp Business Is Getting More Expensive in South Africa 🇿🇦

From 1 October 2026, businesses using the WhatsApp Business Platform will face new per-message charges for customer service and utility communications. South African businesses that rely on WhatsApp to communicate with customers are facing a significant change to the cost of doing business on the platform. From 1 October 2026, Meta is set to introduce […] The post WhatsApp Business Is About to Get More Expensive for South African Companies first…