What We Lose when Artificial Intelligence Does Our Shopping

What we lose when artificial intelligence does our shopping

Americans spend a remarkable amount of time shopping — more than on education, volunteering or even talking on the phone. But the way they shop is shifting dramatically, as major platforms and retailers are racing to automate commercial decision-making.

What’s Lost When AI Does Our Shopping?

THE CONVERSATION - Americans spend a remarkable amount of time shopping – more than on education, volunteering or even talking on the phone. But the way they shop is shifting dramatically, as major platforms and retailers are racing to automate commercial decision-making. Artificial intelligence agents can already search for products, recommend options and even complete purchases on a consumer’s behalf. Yet many shoppers remain uneasy about hand…