What to Know About Changes to Disney Parks' Disability Policies
Disney's Disability Access Service rules narrowed eligibility after fourfold growth, prompting legal and shareholder challenges claiming exclusion of many disabled guests.
- Disney made changes to a disability program that allowed disabled people to skip long lines at its theme parks, prompting a federal lawsuit and shareholder proposal seeking to expand eligibility.
- Disney narrowed the scope of the program from a wider range of disabilities to mostly guests who, due to a developmental disability like autism, have difficulties waiting in long lines.
- Disabled fans contend the changes are too restrictive, with some denied passes despite being unable to wait in heat or having disabilities like blindness, cerebral palsy, and autism.
84 Articles
84 Articles
Investors Are Demanding Sweeping Changes to Disney’s DAS Policies, Claiming It’s Hurting Attendance
Few changes Disney World has made in the past few years have sparked more outrage than the overhaul of its Disability Access Services (DAS). After years of abuse, Disney changed the system, locking out most people who had previously qualified for that service. Credit: Disney Disney narrowed the eligibility criteria to anyone who cannot wait in line, “due to a developmental disability such as autism or similar.” That eliminated the program for th…
Disney Faces Investor Backlash Over Controversial DAS Changes Affecting Park Experience
Changes to Disability Access Services at Disney Recent shifts in Disney’s Disability Access Services (DAS) have sparked considerable debate and dissent among guests and shareholders alike. The company has tightened the eligibility criteria for the DAS program, which is now primarily available to individuals who are unable to wait in line due to developmental disabilities. This change has adversely affected thousands of families who previously re…
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