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DoorDash Agrees to Record $131.5 Million Settlement Over Underpaid NYC Delivery Workers

More than 264,000 delivery workers will receive payments, and $16.7 million will go to city fines and costs, DoorDash said.

  • On Tuesday, Sept. 22, DoorDash agreed to pay $131.5 million to settle a New York City investigation into underpaid delivery Workers, stating, "Simply put, we screwed up."
  • New York City introduced a delivery pay rule in 2023, which DoorDash failed to comply with due to errors caused by "technical bugs" or "complicated situations," such as partially fulfilled orders.
  • Approximately 264,000 Dashers will receive payments under the settlement, with a median payout of around $48, while $83 million resolves pay calculation disagreements and $16.7 million covers DCWP fines.
  • Simpluris, a third-party settlement administrator, will email Eligible Workers with payment details, while DoorDash guarantees a minimum of $10 to each impacted individual in the coming weeks.
  • DoorDash stated it fixed technical issues, including better banking information validation, and strengthened its compliance program to ensure all future payments to Workers are accurate and timely.
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Prensa Libre broke the news on Wednesday, September 23, 2026.
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