Volvo reshapes expectations with renewed aftersales focus

Volvo reshapes expectations with renewed aftersales focus

Image: Volvo Bus AustraliaIn years gone by, the supplier and operator relationship was all about the bus itself. The glittering unveiling of the vehicle, proudly fitted out to suit an operator’s requirements. From there it was a case of shake hands, thanks for your business, call us when you need another. A quick nod goodbye and hop in the car to leave. This is far from the case for Volvo Bus Australia, with the vehicle supplier having dedicated…