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Copper Thieves Blamed for Widespread Telus Outage in B.C.’s North
Telus said emergency roaming was activated for some customers as crews repaired fibre lines cut during an attempted copper theft.
- On Monday, Telus and CityWest began restoration efforts for Northern communities after vandals cut fiber lines while attempting to steal copper cables near Sheraton early that morning.
- The widespread outage began at 3:15 a.m., disabling internet, television, and 911 services from Burns Lake to Haida Gwaii, impacting numerous communities across the region.
- Northern Health reported that the disruption affected some local health facilities, though hospitals remain open, while Telus activated emergency roaming services to keep cellphone customers connected.
- Specialized equipment is being deployed to repair extensive damage, with Telus stating, "We can confirm the damage was caused by thieves attempting to steal copper cables," while The RCMP investigates.
- Service is expected to return by late Monday afternoon, with work continuing across the region as the investigation proceeds and landline service remains available to some customers.
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Massive outage hits CityWest customers across northwest B.C. - Fort St. James Caledonia Courier
A widespread outage affecting all CityWest services from Haida Gwaii to Burns Lake was still ongoing as of 9:30 a.m. Monday after it began at 3:15 a.m. CityWest said on its outage page that all services — including internet, television and phone — were affected in the impacted communities. The company said the disruption was caused by a fibre cut between Burns Lake and Fraser Lake, and that a third-party repair team had been engaged while the in…
Coverage Details
Total News Sources15
Leaning Left8Leaning Right0Center3Last UpdatedBias Distribution73% Left
Bias Distribution
- 73% of the sources lean Left
73% Left
L 73%
C 27%
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