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U.S. News & World Report Announces Inaugural Winners of the 2026-2027 Car Insurance Awards
The inaugural awards use complaint scores, retention data and consumer surveys to rank insurers across five categories.
On Thursday, May 7, 2026, U.S. News & World Report announced its inaugural 2026-2027 Car Insurance Awards, identifying leading providers across five key categories to help drivers navigate the evolving marketplace.
U.S. News determined winners through rigorous analysis of consumer data across three core pillars: customer satisfaction, company and service features, and competitive pricing alongside industry-standard benchmarks.
Recognized winners include Geico as Best Overall, Travelers as Best for Low Complaints, Progressive as Most Likely to be renewed, USAA as Best for the Military Community, and Nationwide as Best for Customer Service.
Rachael Brennan, U.S. News car insurance reporter, said, "Choosing the right auto insurance company is about more than just finding the lowest premium—it's about reliability when it matters most."
By weighing metrics like the NAIC Complaint Index and policyholder retention data, the awards help drivers identify providers best suited to their individual needs and specific priorities.