Uber announces immediate withdrawal from Nigeria and Uganda
Uber said 3,300 jobs were cut in a global review as Nigeria’s consumer regulator investigates complaints over unfulfilled services.
- On Wednesday, September 2, Uber ceased operations in Nigeria and Uganda as part of a global review that cut 3,300 jobs, ending 12 years of service in the East African market.
- Former employee Peter attributed the departure to operating pressures, including three years without physical offices in Uganda, though Uber cited a "thorough review" for the decision.
- Bolt, based in Estonia, now inherits a market of more than 200 million people, competing with local players including SafeBoda, SafeCar, and Yango following Uber's withdrawal.
- The Federal Competition and Consumer Protection Commission is investigating the company's abrupt departure, with chief executive Tunji Bello stating they are "looking into the manner of their exit, particularly in respect of unfulfilled services to the customers."
- Lorraine Onduru, Head of Communications for East and West Africa, confirmed the decision is limited to Nigeria and Uganda, adding the company continues to see growth and long-term opportunities in Sub-Saharan Africa.
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Daily Post Nigeria
Kemi Filani NewsFCCPC probes Uber’s exit from Nigeria
The Federal Competition and Consumer Protection Commission, FCCPC, has launched an investigation into the exit of ride-hailing firm, Uber, from Nigeria. The Chief Executive Officer, CEO, of the FCCPC, Tunji Bello, disclosed this on Sunday while speaking to Bloomberg According to him, the commission is looking into the manner of the exit, particularly in respect of unfulfilled […] FCCPC probes Uber’s exit from Nigeria
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Mixed reactions trail Uber’s exit from Nigeria
LAGOS — Mixed reactions have continued to trail the exit of Uber, a global ride-hailing company, from Nigeria, with some residents expressing concern over the impact on commuters and drivers, while others said alternative platforms could fill the gap. Some Lagos residents, who spoke with the News Agency of Nigeria, NAN, on Sunday, expressed divergent […]
Nigeria's regulator asks Uber about the services it did not deliver before leaving
Nigeria’s Federal Competition and Consumer Protection Commission is investigating Uber’s abrupt exit, particularly unfulfilled services to customers, after the company shut down without warning as part of a global review that cut 3,300 jobs. The main beneficiary is Estonia’s Bolt, and EU platform rules would have required 30 days’ notice to drivers. Nigeria’s competition and […] This story continues at The Next Web
Uber's withdrawal from Nigeria and Uganda raised questions about its global strategy, while continuing operations in other African countries such as Egypt, Ghana, Kenya and South Africa.
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