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Travelodge changes door key policy after staff gave sex attacker access to woman's room
Travelodge implemented immediate room key policy changes and staff training for 12,000 employees after a December 2022 assault; attacker jailed for 7.5 years, CEO issued apology.
- Travelodge CEO Jo Boydell apologized and announced a new policy requiring guest permission before issuing replacement room keys after an attacker was given access without consent.
- Kyran Smith, known to the victim from a December 2022 party, gained room access by misleading staff who accepted his name as verification.
- The victim criticized Travelodge for a slow and insufficient response and noted her room lacked a door chain, urging improvements for guest safety.
- Travelodge commissioned an independent review to address security shortcomings and emphasize guest safety as a priority.
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Travelodge 'standard' security is overhauled to protect women
Travelodge has finally mandated ID checks for all replacement room keys this week. The policy change comes after widespread outrage over over the sexual assault of a solo female guest. As the Canary reported previously: a woman was sexually assaulted after making a solo booking at the hotel – only for staff to give her attacker a key to her room. The perpetrator of the sexual assault, Kyran Smith, told staff he was her boyfriend and needed anoth…
·United Kingdom
Read Full ArticleTravelodge announces 'immediate changes' to door key policy after woman sexually assaulted in room
Travelodge chief executive Jo Boydell has issued a public apology and announced sweeping changes to the hotel chain's security protocols following a sexual assault at its Maidenhead branch in December 2022
·London, United Kingdom
Read Full ArticleCoverage Details
Total News Sources12
Leaning Left1Leaning Right2Center7Last UpdatedBias Distribution70% Center
Bias Distribution
- 70% of the sources are Center
70% Center
C 70%
R 20%
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