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TikTok Says Its Weeklong Data Center Outage Is Finally Resolved

A winter storm caused outages at an Oracle-operated data center, disrupting tens of thousands of servers and core TikTok U.S. features before full restoration, the company said.

  • On Sunday, February 1, TikTok USDS said it had restored U.S. service after days of technical issues and limited updates while fixing Oracle-operated data center systems.
  • A winter storm knocked out power at an Oracle-operated U.S. data center, triggering network and storage failures that impacted tens of thousands of servers.
  • Starting January 26, TikTok warned of display errors and timeouts that left some posts showing `0` views, while many creators experienced outages of core features: posting, discovery, like and view counts.
  • TikTok said it would be fully operational in time for Sunday’s Grammy Awards and Super Bowl week, while uninstalls surged over 150% after the recent ownership change, and rivals like Upscrolled and Skylight gained users.
  • The new U.S. ownership — Oracle, Silver Lake and Abu Dhabi-based MGX via TikTok USDS — took control days before the outage, holding 80% while ByteDance retains just shy of 20%, prompting user speculation despite company weather explanations.
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