'This is history': Pennsylvania 911 dispatcher reflects on Flight 93 call 25 years after 9/11
John Shaw recalls the 70-second call that alerted dispatchers to a hijacked plane and helped define his career.
- The Flight 93 National Memorial in Stonycreek Township, Pennsylvania, will host an observance on Friday, Sept. 11, 2026, marking the 25th anniversary of the terror attack.
- Al-Qaida terrorists hijacked four commercial planes on Sept. 11, 2001; United Airlines Flight 93 crashed in rural Pennsylvania after passengers and crew attempted to stop an attack on the U.S. Capitol.
- Memorial Superintendent Stephen Clark said more than 400,000 visitors annually tour the site, which houses about 9,300 cataloged objects from the crash and families, including pieces displayed along the Wall of Names.
- Dispatcher John Shaw and operations supervisor Gene Good recall the 70-second call from passenger Ed Felt, having served the Westmoreland County 911 center together for 25 years since the attack.
- Pennsylvania Capital-Star Editor-in-Chief Tim Lambert noted, "It's important 25 years later to remember what they did and why they did it," emphasizing the memorial's enduring significance to the nation.
40 Articles
40 Articles
'This is history': Pennsylvania 911 dispatcher reflects on Flight 93 call 25 years after 9/11
On the first day a county 911 center opened, a dispatcher received a 911 call from Flight 93, which crashed in Pennsylvania on Sept. 11, 2001. John Shaw still remembers that call very clearly.
On the 25th anniversary of 9/11, States Newsroom editor remembers the heroes of Flight 93
On a rural stretch of land in Somerset County, Pennsylvania, an open meadow filled with bright wildflowers, a memorial grove of trees and a giant boulder marks the spot where United Airlines Flight 93 crashed on Sept. 11, 2001. States Newsroom’s Pennsylvania Capital-Star Editor-in-Chief Tim Lambert recently revisited the national memorial on this field
9/11 REMEMBERED | Superintendent: 'Next generation' to play role in observing 25th anniversary of Flight 93 crash
As Flight 93 National Memorial partners gather to remember the crash of United Airlines Flight 93 during the Sept. 11, 2001, terrorist attacks, the 25th-anniversary observance's "Next Generation" theme will
Oklahoma Voice: On the 25th anniversary of 9/11, States Newsroom editor remembers the heroes of Flight 93
On a rural stretch of land in Somerset County, Pennsylvania, an open meadow filled with bright wildflowers, a memorial grove of trees and a giant boulder marks the spot where United Airlines Flight 93 crashed on Sept. 11, 2001.
Flight 93 Memorial plans 25th anniversary observance Sept. 11
Visitors planning to attend the 25th anniversary observance of the Sept. 11 terrorist attacks at the Flight 93 National Memorial are being encouraged to arrive early and prepare to use shuttle transportation to reach the ceremony site. The National Park Service will hold the annual September 11 Observance on Friday at the memorial near Shanksville, Somerset County. The event is free and open to the public and will take place rain or shine, altho…
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