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These used car brands are the least reliable, report finds

Consumer Reports used owner surveys from over 140,000 vehicles to rank 26 brands, highlighting Toyota and Lexus as top performers and Jeep and Ram at the bottom.

  • This year, Consumer Reports' 2025 analysis ranks 26 used-car brands based on responses from more than 140,000 vehicles from the 2016–2021 model years.
  • Rising new-car prices have driven more shoppers into the used-car market, and Consumer Reports attributes Mazda's reliability drop to new CX-70 and CX-90 plug-in hybrid versions.
  • Consumer Reports researchers used an annual member survey covering the prior 12 months, evaluated 20 problem areas, applied issue severity weighting, and averaged overall reliability scores across six model years.
  • Brands such as Toyota and Lexus sit in the top three for reliability, while Jeep and Ram remain anchored at the bottom year after year, and models built five to 10 years ago rank poorly as Tesla's recent models show improvement.
  • Redesigns and model-year changes can reposition brands in reliability standings, as Consumer Reports found Mazda ranks third in the used-car category but slips to 14th in the latest new-car reliability rankings.
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These used car brands are the least reliable, report finds

A new analysis from Consumer Reports examined 26 used car brands in 2025, ranking them based on their overall reliability. Here’s what they found:

Which car manufacturer produces the most reliable vehicles, even after several years? The US consumer protection organization Consumer Reports investigated this question, analyzing vehicles between five and ten years old from 26 different brands. The result: Toyota's premium brand Lexus builds cars that promise the greatest long-term reliability, resulting in fewer breakdowns and lower repair costs. Lexus's parent company, Toyota, came in second…

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WFLD broke the news in Chicago, United States on Thursday, December 11, 2025.
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