AI/R Launches Business Unit Focused on Growth, Journey Optimization, and Data and AI-Driven Growth

AI/R Launches Business Unit Focused on Growth, Journey Optimization, and Data and AI-driven Growth

SAN FRANCISCO, Aug. 14, 2026 (GLOBE NEWSWIRE) -- AI/R, a technology company specialized in Agentic AI, announces the launch of AI/R RUN, a new business unit dedicated to transforming digital operations and customer journeys into measurable outcomes. The offering spans…

Majority of organizations to expand agentic AI usage

Contact centers and IT departments have been at the forefront of agentic AI-powered workflows, and now agentic AI use is being scaled to other business operations in the organization.

The hardest part of agentic AI may be rebuilding the business

Organizations expect AI agents to change how work gets done, driving productivity and growth while allowing employees to focus on higher-value tasks. Few, however, have the processes and workflows needed to realize those benefits, according to Deloitte’s latest research. Preparing the operating model for AI agents About half of surveyed leaders say they understand how AI agents will affect their future operating model. Three main challenges limi…