The four Americans who just restored my faith in 'customer service'

The four Americans who just restored my faith in 'customer service'

“Yes, Mister Josh, I understand your concern and assure you that I will offer the highest-quality service to resolve your problem.”At least, I think that’s what “Lakshmi” said in her thick Indian accent. But what does it matter? Every company that hires Bangladeshi call centers to “serve” American customers is really only saying one thing — and it isn’t “thank you, come again.”I was hearing a young-middle-age American female voice with the pleas…