The Odyssey of the Madrid Metro in Rush Hour: Full Trains, Platforms without Access by the Agglomerations and ‘Pastors’ of Passengers

El Pais

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This Thursday is an exceptional morning at the Madrid Metro: the company has not reported any incidents in the service, and the users have not filled the social networks with complaints about the delays and the agglomerations. Because getting on the Madrid metro in rush hour has become a real nightmare for the hundreds of thousands of people who travel the region daily through the suburban. Day after day, travelers encounter the same problems in…

La Vanguardia

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During these days, in some metro line of Madrid you can see people with a yellow vest, who shout “come in, come in, come in...” They are staff of the metro of Madrid, known in other countries like Japan as “pushers”. A rather ungrateful job because their job is to get people into the subway cars quickly and get as many people as possible. Continue reading...

RAC1

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The Madrid Metro has deployed 120 workers who, during peak hours, will "distribute passengers" to different carriages "to facilitate the movement of passengers".