Just before Christmas in 2022, Robert Austin and his young daughter were living in his car in El Paso. He couldn’t find a shelter that would take them both, he turned to the safety net: he applied for food stamps, emergency cash assistance, and Medicaid for his girl.They qualified, but they were denied. Each time Austin called to ask why, he found himself stuck in the same loop, unable to reach a human who could explain — or take responsibility …
This story is only covered by news sources that have yet to be evaluated by the independent media monitoring agencies we use to assess the quality and reliability of news outlets on our platform. Learn more here.