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Tenants are getting faster, higher quality repairs thanks to new contract

Summary by MK Community Hub
It’s been six months since Milton Keynes City Council entered a new contract with Mears to repair and maintain its 11,000 council homes, and 32,000 repairs have since been done in line with new standards set out by council tenants.To help plan the new contract, the city council listened closely to feedback from tenants and incorporated what they said was most important. Tenants wanted evening appointments, quicker action on recurring issues, and…
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MK Community Hub broke the news in on Friday, March 20, 2026.
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