South Yorkshire Police introduce AI assistant to deal with non-emergency calls

South Yorkshire Police launches AI tool to reduce 101 calls

South Yorkshire Police says the software will provide advice and answers to non-emergency queries.

AI 'officer' now answering South Yorkshire Police's non-emergency queries

South Yorkshire Police said Bobbi will not replace its call handlers

South Yorkshire Police introduce AI assistant to deal with non-emergency calls

"Bobbi will be a useful tool to help reduce calls to 101”

South Yorkshire Police Launches AI Assistant Bobbi To Help Cut 101 Call Times

South Yorkshire Police has launched a brand-new virtual AI assistant designed to answer non-emergency questions and help reduce wait times on the 101 telephone line. Named Bobbi Virtual AI, the tool launched across South Yorkshire on Thursday 1st October 2026. The technology has already been introduced by several other UK police forces, including Hampshire & […]