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South Korea aims to save seniors lost in digital age

Officials are training more than 650,000 older adults to use smartphones, apps and AI as 60% struggle with digital services.

  • South Korea is addressing its 'super-aged society' status, where more than 20 percent of the population is over 65, by providing nationwide training for the 'digitally vulnerable' to navigate mobile devices, apps, and AI.
  • Kangnam University professor Kim Jeung-kun attributes the divide to the nation's 'intensely compressed' industrialization. A state survey found 60 percent of South Koreans over 60 struggle with digital services, compared to six percent of those under 40.
  • Nearly 90 percent of taxi drivers use ride-hailing apps, yet more than 80 percent of South Koreans over 60 still hail cabs by hand. In Suwon, 79-year-old Hwang Sun-hee learned to use online ordering, noting she previously relied on others.
  • During 2025, officials held over 65,000 sessions for some 650,000 seniors practicing essential skills like paying hospital bills at mock kiosks or asking digital assistants, 'Gemini, tell me about tomorrow's weather.'
  • The digital divide poses serious risks, leaving seniors vulnerable to high-tech scams or limiting medical access. One retiree surnamed Park told AFP he felt 'utterly useless' before training, highlighting the need for continued government support.
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SUWON, Gyeonggi Province — A little cheer rose for 79-year-old Hwang Sun-hee after she managed to place an online order at a training session in Korea, which has one of the world's starkest digital divides for seniors. Age gaps in digital literacy are a global concern, yet the gulf has widened massively in the hyper-connected and fast-aging country, prompting national campaigns to bridge it. "You can't do anything without smartphone apps or a ki…

·Seoul, Korea (the Republic of)
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The Japan TimesThe Japan Times
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South Korea aims to save seniors lost in digital age

The gray digital divide has become a growing issue in the "superaged society," which is also home to world-leading smartphone and memory chipmakers.

·Chiyoda, Japan
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At the age of 79, Hwang Sun-hee has just completed his first online order, under the applause of a community center in Suwon, south of Seoul.... Read more In South Korea, seniors return to the smartphone school appeared first on Le Singulier.

The generational gap in digital culture is a global issue. But in this hyper-connected and ageing Asian society, the gap has been particularly widening, pushing the authorities to react."We cannot...

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rtl.lu broke the news in Luxembourg City, Luxembourg on Monday, September 14, 2026.
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