Social Security Is Overhauling Its Customer Service in 2026 -- What It Means for Beneficiaries

Social Security Is Overhauling Its Customer Service in 2026 -- What It Means for Beneficiaries

Key PointsSocial Security is operating with around 7,000 fewer employees.Much work is being handled via AI and automation.Humans will still be on hand to handle some cases, though. The $23,760 Social Security bonus most retirees completely overlook › Almost all of us will have our lives enhanced by Social Security. Our grandparents and parents have collected benefits -- or will -- and we ourselves are also likely current or future beneficiaries.…