Virgin’s ‘Regret’ After Wheelchair User Removed From Flight

Virgin Australia removed a wheelchair user because his mobility device would not fit under his seat; airline later admitted the device had been incorrectly assessed

Virgin Australia has issued an apology to Shane Hryhorec after he was removed from a flight due to a misunderstanding regarding the safety of his wheelchair's power add-on motor. Despite Hryhorec's explanation that the device easily detaches, airline staff insisted on his removal. This incident unveils the need for improved accessibility training in airlines. In response, Virgin Australia is reassessing staff procedures and offering Hryhorec a f…

Virgin’s ‘regret’ after wheelchair user removed from flight

The popular carrier has issued an apology to a traveller left humiliated over a dispute about his mobility aid.

'So embarrassing': Disability advocate kicked off flight in wheelchair storage dispute

Virgin Australia is reviewing an incident involving disability advocate who says he was removed from a flight after a dispute over storing an attachment for...

Virgin Australia removed a wheelchair user because his mobility device would not fit under his seat; airline later admitted the device had been incorrectly assessed - THE LOCAL REPORT ARTICLES

Disability advocate Shane Hryhorec was forced from an Adelaide flight due to issues with stowing his portable wheelchair motor. (ABC News: Lincoln Rothall) Virgin Australia has issued a formal apology to prominent disability advocate Shane Hryhorec after airline staff removed him from a flight because they incorrectly assessed his wheelchair equipment. Hryhorec, who founded the […] The post Virgin Australia removed a wheelchair user because his …