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ScotRail has new AI announcer after 'stolen voice' row

ScotRail replaced the AI voice after a legal dispute and now uses an employee’s voice, aiming for a trusted and ethically sourced system by 2026.

Summary by BBC News
The new voice was built using recordings from a ScotRail employee following an ethics complaint.

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BBC News broke the news in United Kingdom on Friday, December 12, 2025.
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