Salesforce Closes Fin and Weighs a $2bn Listen Labs Deal

Salesforce in talks to acquire AI startup Listen Labs for $2 billion

Salesforce, a cloud-based customer relationship management company, is reportedly in talks to acquire AI customer research startup Listen Labs for about $2 billion

Salesforce closes Fin and weighs a $2bn Listen Labs deal

Salesforce completed its acquisition of Fin on Thursday, bringing the customer service AI company formerly known as Intercom into its business. The same week, Business Insider’s Katie Roof and Ben Bergman reported that Salesforce has held talks to buy a second AI startup, Listen Labs, for around $2bn. Business Insider said the Listen Labs talks […] This story continues at The Next Web

Salesforce Closed Its $3.6B Fin Acquisition Months Early. The Timing Tells You More Than the Price.

Salesforce closed its $3.6 billion acquisition of Fin on September 10, 2026, finishing the deal months ahead of the original Q4 FY2027 schedule. While the speed of the transaction – likely reflecting smoother-than-expected regulatory clearance – is notable, the timing is more significant. The completion arrived on the same day Salesforce unveiled its Trusted Enterprise […]

Salesforce completes acquisition of Fin - Directors Club News

Salesforce, the world’s #1 AI CRM, announced it has completed its acquisition of Fin, formerly Intercom, an industry-leading customer agent company. The close of the acquisition brings Fin’s customer agent platform and world-class technical AI team to Salesforce, along with an established global customer base of more than 30,000 companies. Powered by the Fin model … Continue reading Salesforce completes acquisition of Fin →

Salesforce Completes Fin Acquisition, Adding 30,000 Customers to AI Service Platform

Salesforce has completed its acquisition of Fin, formerly known as Intercom, adding an established AI customer service platform, more than... The post Salesforce Completes Fin Acquisition, Adding 30,000 Customers to AI Service Platform appeared first on citybiz.

Salesforce Completes Acquisition of Fin

SAN FRANCISCO--(BUSINESS WIRE)--Salesforce (NYSE: CRM), the world’s #1 AI CRM, today announced it has completed its acquisition of Fin, formerly Intercom, an industry-leading customer agent company. The close of the acquisition brings Fin’s customer agent platform and world-class technical AI team to Salesforce, along with an established global customer base of more than 30,000 companies. Powered by the Fin model suite, the company’s proprietary…