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Salesforce CEO Marc Benioff joins growing chorus of tech leaders warning about AI risks

Summary by CNBC
Salesforce CEO Marc Benioff urged the AI industry to act responsibly as increasingly powerful models are developed.

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“The theory of a software crisis is nonsense. You cannot run a business relying solely on artificial intelligence (AI) models.” Salesforce CEO Marc Benioff made this statement during his keynote address at ‘Dreamforce 2026,’ the country’s largest annual technology event, held in San Francisco, California, on the 15th (local time). Because generative AI is probability-based, using only AI models leads to many errors, making it difficult to reliab…

[San Francisco = (USA) Digital Daily Reporter Lee Sang-il] “The ‘SaaSpocalypse’ may not be the end of software, but the end of software that makes humans do everything.” Marc Benioff, Chairman and CEO of Salesforce, has offered a new interpretation of the ‘SaaSpocalypse’ debate regarding whether artificial intelligence (AI) will replace Software as a Service (SaaS). He argues that what is disappearing is not enterprise software itself, but the …

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ddaily.co.kr broke the news on Tuesday, September 15, 2026.
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