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Sales tech stack ROI: What C-suite executives must fix now
C-suite leaders must shift from adoption metrics to revenue-per-dollar ROI, consolidating tools and accounting for full costs to improve sales tech impact, experts say.
- Apollo.io advised C-suite leaders to measure revenue per sales-technology tool dollar, not adoption, as Gartner found IT spending grew 9.3% in 2025 but most teams can’t link tech investments to revenue.
- Departments buying tools independently produce fragmented stacks, duplicating work and contact databases, while the integration tax often totals 25%-40% of tech spend with 20%-30% added for connection maintenance.
- Build bottom-up ROI models that calculate fully loaded costs, including subscription, implementation, training, and integration, and track actuals with quarterly check-ins, as advised by Apollo.io.
- When teams roll out new platforms, rep productivity drops four to eight weeks, causing $865,000 in delayed revenue for a 50-rep six-week 30% dip and $1.56 million in recaptured selling capacity at $150 per hour.
- ICONIQ and Gartner research underscores the urgency for measurable revenue impact; if tools miss conservative targets by quarter two, fix or cut them, including exit and retired-tool savings.
Insights by Ground AI
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22 Articles
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Sales tech stack ROI: What C-suite executives must fix now
Apollo.io reports that sales tools often underperform, with 67% of features unused. C-suite must assess true ROI by measuring revenue impact per dollar rather than adoption rates.
·Tulsa, United States
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Total News Sources22
Leaning Left2Leaning Right1Center17Last UpdatedBias Distribution85% Center
Bias Distribution
- 85% of the sources are Center
85% Center
C 85%
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