Retail Employee Was Constantly Written Up For Simply Following Policy, But Letting Customers Have Their Way Tanked Profits

Retail Employee Was Constantly Written Up For Simply Following Policy, But Letting Customers Have Their Way Tanked Profits

Pexels/Reddit In customer service, the phrase “the customer is always right” often leads to nothing but trouble. At a fear-driven food service job where write-ups were handed out for literally everything, one worker stopped pushing back entirely. So when he followed every customer demand, the business practically started hemorrhaging profits. You’ll want to keep reading for this one. “The customer is always right” About 9 years ago, I worked at…