Payments Define the Moment of Truth in Insurance Claims

Payments Define the Moment of Truth in Insurance Claims

Watch more: Need to Know Insurance is often defined by its pain points: accidents, losses, disruptions and the frustration that comes with filing and settling claims. For policyholders, friction begins with paperwork, documentation and back-and-forth with adjusters. Yet the most defining moment comes at the end — when the payout arrives. The speed, ease and flexibility of that payment can make the difference between a claimant who leav…