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Passenger Taken Off Delta Flight From Miami to Atlanta After Refusing to End Phone Call, Officials Say

Delta said the crew made repeated requests before the plane returned to the gate, delaying the Atlanta-bound flight about an hour.

  • On Monday, an Atlanta-bound Delta Air Lines flight returned to Miami International Airport after Shannon Marie Harris repeatedly refused to end a phone call during taxiing, delaying departure by an hour.
  • Police said the 39-year-old Tyrone, Georgia, resident ignored safety instructions from flight attendants and became "belligerent" when confronted by crew members about the call.
  • Irate passengers recorded the incident and chanted for her to deplane, with one calling out, "Please be considerate," as the crew attempted to resolve the dispute.
  • When Harris refused a supervisor's request to exit the aircraft, officials deplaned all passengers; police arrested her on trespassing-related charges after she attempted to leave.
  • Delta issued an apology, stating it has "zero tolerance for disruptive behavior" and prioritizing safety, before the flight finally departed for Hartsfield-Jackson Atlanta International Airport.
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WSVN broke the news in Miami, United States on Wednesday, April 29, 2026.
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