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Outage at border inspection kiosks causing delays at Canadian airports

On Sunday, the Canada Border Services Agency reported a kiosk outage beginning at 10:20 a.m., causing delays and warnings of long wait times at multiple Canadian international airports.
CBSA officials said the failure followed an `unforeseen technical issue during routine systems maintenance`, marking the second outage in five days causing nationwide delays.
Passengers at Pearson International Airport were warned of longer waits at Terminal 1 and Terminal 3, while Montreal‑Trudeau International Airport deployed a contingency plan with a 15-minute customs wait.
By early Monday morning the outage had been resolved, the agency said, though CBSA warned travellers could continue to experience delays and no delays were reported at Edmonton International Airport.
CBSA is investigating the disruption and working with partners to fix it quickly; the agency warned the outage may extend to all Canadian international airports and apologized.

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Coast Reporter

+5 Reposted by 5 other sources

Lean Left

Another CBSA inspection kiosk outage affecting some Canadian airports

The Canada Border Services Agency says there is another outage affecting its inspection kiosks at airports across the country.

4 hours ago·Sechelt, Canada

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The Toronto Star

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Passengers warned of delays at Pearson airport due to CBSA system outages

Border agents first reported the issue around 11:30 a.m. and have not announced how long they expect the delays to last.

4 hours ago·Toronto, Canada

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City News

Center

Border services reporting kiosk outage, YVR among airports affected

The Canada Border Services Agency has reported an outage with their Primary Inspection Kiosks impacting some airports across the country.

5 hours ago·Toronto, Canada

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Global News

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CBSA says outage affecting inspection kiosks at some Canadian airports

Airports in Toronto, Montreal, Ottawa and Calgary appear to have been affected by the outage, which is leading to delays at customs checkpoints for international arrivals.

5 hours ago·Toronto, Canada

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CTV News

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CP24

Center

Outage at border inspection kiosks causing delays at Canadian airports

An outage affecting border inspection kiosks is causing delays at some airports, according to Canada’s border agency.

5 hours ago·Canada

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CBC News

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Passengers warned of delays at Toronto's Pearson airport after another CBSA inspection kiosk outage

Travellers in Toronto and at other Canadian airports are being warned of long wait times after an outage of the Canada Border Services Agency's inspection kiosks.

5 hours ago·Canada

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