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Organizations Struggle With Failed Project Launches Due to Poor Handover Practices, Says Info-Tech Research Group

The published blueprint Transition and Operationalize Incoming Projects offers a phased methodology and practical templates to improve project handovers, according to Info‑Tech Research Group.
Amid faster deployments, organizations face systemic handover barriers that produce unstable launches, straining support as service teams receive incomplete documentation and late notifications.
Included tools such as a centralized checklist help improve project handover practices, as Mahmoud Ramin, Research Director at Info‑Tech Research Group, emphasizes the importance of process frameworks and hypercare guidance.
Implementing the blueprint should enable IT leaders and support teams to shift from reactive support to proactive readiness, shorten hypercare, and reduce escalation volumes, while ignoring gaps risks downtime and unresolved issues.
As deployments accelerate, the timing matters as Info‑Tech's nearly 30 years of work and over 30,000 practitioners make the blueprint vital for application deployment teams.

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Organizations Struggle With Failed Project Launches Due to Poor Handover Practices, Says Info-Tech Research Group

With IT teams often working in silos and using disconnected tools across development, testing, and support, many organizations continue to launch projects without fully preparing operations and service teams. Newly released research insights from Info-Tech Research Group reveal how these…

4 days ago

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