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Optus CEO admits telco missed multiple warnings before Triple Zero outage
Optus halted all network changes after a firewall upgrade blocked over 600 emergency calls, linked to four deaths, and introduced a new escalation process, CEO Stephen Rue said.
- The Optus outage is linked to four deaths, prompting Prime Minister Anthony Albanese to call it "unacceptable" and suggest investigations into leadership at Optus.
- Optus CEO Stephen Rue admitted that the company failed to respond to five calls about the triple-0 outage, as confirmed by Rue himself.
- The outage lasted nearly 14 hours, affecting emergency calls in multiple Australian states, with three fatalities confirmed so far.
- Communications Minister Anika Wells urged regulators to investigate the incident after the delay in notifying emergency services was downplayed.
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30 Articles
Sydney Morning Herald+2 Reposted by 2 other sources
Fallout from Optus' triple zero outage continues
The under-fire telco continues to come under fire for their failure to properly report their system failure that led to people in four states being unable to make emergency calls.
·Sydney, Australia
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Coverage Details
Total News Sources30
Leaning Left9Leaning Right4Center2Last UpdatedBias Distribution60% Left
Bias Distribution
- 60% of the sources lean Left
60% Left
L 60%
13%
R 27%
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