“The New Clippy”: Benioff Uses Salesforce’s Biggest Product Launch in Years to Challenge Microsoft

“The New Clippy”: Benioff Uses Salesforce’s Biggest Product Launch in Years to Challenge Microsoft

Salesforce CEO Marc Benioff unveiled AIforce, the company's largest product launch in years, at Dreamforce 2026, positioning it as an open AI layer to compete with Microsoft's Copilot.

Salesforce Unveils Innovative AI Control Plane for Enhanced Enterprise Intelligence

Discover how Salesforce's new AI Control Plane is transforming enterprise intelligence with innovative features that enhance decision-making and streamline operations. Explore the impact on businesses and the future of AI in the workplace.

Dreamforce 2026 Roundup: Salesforce Has an ‘Easy Button’ for AI. But CX Leaders Still Face the Hard Decisions.

Dreamforce 2026 has been a show of big claims, big screens, and an even bigger vision for how AI will reshape enterprise work. Salesforce has announced AIforce, a new interface strategy designed to bring CRM context and actions into Claude, Slack, Lightning, and custom experiences. It has expanded Agentforce, added new customer-service capabilities, announced Contact […]

On theCUBE Pod: Salesforce embraces AI agents

Salesforce Inc. keeps putting all of its eggs in the agent basket — but the strategy appears to be paying off so far. At Dreamforce 2026, Marc Benioff, chief executive officer of Salesforce, bantered with Nvidia Corp.’s chief executive officer, Jensen Huang, and led the announcement of a new artificial intelligence interface layer, AIforce. The […]