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Odigo acquisition boosts ALE Connect hybrid CCaaS push

Odigo’s takeover of Akio deepens its ALE Connect alliance with Alcatel-Lucent Enterprise, accelerating hybrid CCaaS and agentic AI innovation.

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TelcoNews Australia

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Odigo acquisition boosts ALE Connect hybrid CCaaS push

Odigo’s takeover of Akio deepens its ALE Connect alliance with Alcatel-Lucent Enterprise, accelerating hybrid CCaaS and agentic AI innovation.

21 hours ago

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itsocial.fr

Ccaas: Ale Confirms the Continuity of Ale Connect After Odigo's Acquisition of Akio

Alcatel-Lucent Enterprise clarifies its position after Odigo's acquisition of Akio and confirms the strategic continuity of its CCaaS ALE Connect solution, the cornerstone of its hybrid approach to omnichannel contact centres. The CCaaS European market is undergoing a phase of accelerated recomposition, marked by capitalistic rapprochements and a gradual concentration of bricks [...] The post CCAaS: ALE confirms the continuity of ALE Connect aft…

23 hours ago

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