Malaysia: Digital Ministry Integrates Agentic AI Into MyGOV Platform - OpenGov Asia
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MyGOV AI chatbot is back with "Agentic AI", but it still gets some answers wrong - SoyaCincau
MyGOV’s AI chatbot is back, almost a year after the original chatbot was shut down for providing inaccurate and nonsensical answers. When we tested the original MyGOV Beta AI Chat in August 2025, it made several factual mistakes. It described Communications Minister Fahmi Fadzil as a former Johor Menteri Besar and Batu Pahat MP, while Digital Ministry Secretary General Fabian Bigar was described as a famous Filipino actor and model. The AI Chat …
Malaysia: Digital Ministry Integrates Agentic AI Into MyGOV Platform - OpenGov Asia
Malaysia’s Digital Ministry is integrating Agentic Artificial Intelligence (AI) into the MyGOV Malaysia platform as part of efforts to improve digital public services and streamline interactions with government agencies. The technology is intended to transform MyGOV from a service aggregation portal into a digital assistant capable of guiding users through government transactions more efficiently. The […]
PUTRAJAYA: The Digital Ministry continues to strengthen the public sector digital transformation agenda by exploring the implementation of Agentic Artificial Intelligence (Agentic AI) in the MyGOV Malaysia application. This strategic move aims to realise the delivery of government services that are smarter, proactive, responsive and people-centred. The Digital Ministry in a statement said, Agentic AI is an evolution of artificial intelligence th…
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