America's Favorite Airports Have Been Revealed. Here's Who Ranked No. 1
MSP scored 684 out of 1,000 in J.D. Power’s 2026 North America Airport Satisfaction Study, leading mega airports among 24,710 surveys.
- On Wednesday, Minneapolis-St. Paul International Airport secured the top spot in the J.D. Power 2026 North America Airport Satisfaction Study, achieving a score of 684 out of 1,000 among mega airports.
- Mega airports, defined as facilities serving 33 million or more passengers annually, include MSP—the 17th busiest in North America—which underwent rigorous evaluation across seven satisfaction categories.
- The study, based on 24,710 surveys, found that multiyear, billion-dollar capital improvement projects aimed at streamlining passenger flow and incorporating authentic local food brands are yielding higher satisfaction scores.
- Brian Ryks, CEO and executive director of the Metropolitan Airports Commission , called the ranking "unprecedented achievement, especially given the consistently strong performance," reflecting traveler appreciation for MSP's service and amenities.
- Detroit Metropolitan Wayne County Airport and Phoenix Sky Harbor International Airport followed MSP in mega airport rankings, while Tampa International Airport and Charleston International Airport led large and medium categories respectively.
13 Articles
13 Articles
MSP Airport named best in North America for 3rd year in a row
Travelers love the Minneapolis-St. Paul International Airport and ranked it as the best in North America for customer and traveler satisfaction for the third straight year. MSP came out on top in the annual J.D. Power North America Airport Satisfaction…
MSP airport ranks first in every category among North America's mega airports
Minneapolis-St. Paul International Airport's third consecutive top ranking comes as the Metropolitan Airports Commission pushes forward with nearly $2 billion in planned improvements through 2028, including major expansions and renovations across both terminals.
MSP Airport tops North America passenger satisfaction ranking for 3rd straight year: Study
The Minneapolis-St. Paul International Airport has been ranked first as North America’s best mega airport in a passenger satisfaction study for the third year in a row, according to the J.D. Power 2026 North America Airport Satisfaction Study.
Coverage Details
Bias Distribution
- 100% of the sources are Center
Factuality
To view factuality data please Upgrade to Premium
