US EditionMore people are reporting missing electricity refunds - The Copenhagen Post
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5 Articles
Jyllands-Posten
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More people are reporting missing electricity refunds - The Copenhagen Post
According to the Danish Consumer Ombudsman, an increasing number of consumers are complaining that electricity companies are failing to refund overpaid estimated (aconto) payments. While consumers pay estimated amounts in advance, they are legally entitled to a refund at least once per quarter if their actual consumption is lower than expected. Consumer Ombudsman Torben Jensen […]
An increasing number of consumers are complaining that their electricity company is not refunding the amount they have paid too much on account for electricity. This is stated by the Consumer Ombudsman in a press release. An account means that the customer pays an estimated amount in advance for their electricity consumption. When the electricity company is then able to calculate how much electricity the customer has actually used, the intention…
The Consumer Ombudsman finds that several consumers are not getting their excess electricity bill refunded.
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