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Not an Emergency? Then an AI Operator Is Prepared to Take Your Calls in Anoka County

The system will screen non-emergency calls and route real emergencies to live dispatchers, helping cut call load as the county spends $60,000 a year.

Summary by Chippewa Herald
Residents calling the nonemergency dispatch line in Anoka County could soon be greeted over the phone by Eric or Erica — not a real person but a new artificial intelligence assistant. Anoka County’s Emergency Communication Center is testing the AI…

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kimt.com broke the news on Tuesday, May 5, 2026.
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