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Meta Admits Technical Error Caused Wrong WhatsApp Account Suspensions, Says MCMC

PETALING JAYA: Meta has acknowledged a technical error in its system that misidentified legitimate WhatsApp user activity as rule violations, according to the Malaysian Communications and Multimedia Commission (MCMC).

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PETALING JAYA: Meta has admitted that a technical error in its system caused legitimate WhatsApp user activity to be mistaken for rule violations, resulting in the suspension of some accounts. The Malaysian Communications and Multimedia Commission (MCMC) said the error was identified in more than half of the cases in the first batch submitted to Meta. According to MCMC, it today received feedback ...

Kosmo OnlineKosmo Online
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PETALING JAYA – Meta has admitted that a technical error occurred in its system, causing some legitimate WhatsApp users to be mistakenly considered to be in breach of regulations. The Malaysian Communications and Multimedia Commission (MCMC) said that Meta had informed it of the matter in relation to the issue of WhatsApp account suspensions that had previously been submitted to the company. According to it, technical errors were identified in m…

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tvsarawak.my broke the news on Saturday, October 3, 2026.
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