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Osaka City to Sue Resident over 600 Abusive Complaints to Staff
Summary by FNN.jpプライムオンライン
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"Customer harassment," the unreasonable demands made by customers, will be addressed by the government starting October 1st, with companies and other organizations being required to take countermeasures. Osaka City has decided to file a lawsuit against a citizen for damages, alleging repeated customer harassment and disruption of business operations. Some municipalities have introduced "business names" to protect their employees, and AI apps tha…
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