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LG Denies Report That LG Smart TVs Spy on Owners
Gamers Nexus said testing found some LG sets captured audio in standby, while LG said voice data is processed locally only when users activate it.
A technical investigation by YouTube channel Gamers Nexus, working with Level1Techs, alleges LG Electronics smart TVs scan household networks and record audio even when powered off, continuously transmitting data to the manufacturer's advertising arm.
LG Ad Solutions leverages proprietary Automatic Content Recognition technology to monetize user data, claiming reach across 363 million addressable secondary devices and marketing this data to advertisers for precision targeting.
Researchers spent more than 500 hours analyzing retail OLED sets using Wireshark packet captures and firmware inspection, identifying constant network scanning for nearby devices and audio logs retained while in standby.
On Wednesday, LG denied the eavesdropping allegations, stating its TVs do not record ambient conversations, following a May settlement with Texas Attorney General Ken Paxton requiring informed consent for ACR data collection.
Gamers Nexus is launching follow-up investigations into Samsung and Vizio as industry-wide ACR practices face scrutiny; experts advise disconnecting smart TVs from the internet to prevent unauthorized data collection.