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KFC Opens a Texas Restaurant to Test Ideas for Reclaiming Its Fried Chicken Crown

The format adds breakfast, premium drinks and table service as KFC tests new menu items, technology and operations for its turnaround plan.

  • KFC opens Open House in McKinney, Texas, on Saturday, September 26, 2026, a 3,400-square-foot test lab designed to showcase expanded dayparts, table service, and elevated beverages across its U.S. operations.
  • Stagnant U.S. sales prompted the strategy as competitors like Chick-fil-A and Popeyes expanded rapidly. KFC U.S. President Catherine Tan-Gillespie said the brand must break out of 'hazy nostalgia' to reframe consumer expectations.
  • Breakfast—A U.S. first for KFC—debuts at Open House alongside premium beverages like iced lattes and boba refreshers. The menu also expands tender options and sauces while keeping Original Recipe chicken at the core.
  • Staff focus on hospitality while technology automates ordering via kiosks and table service. KFC Chief Concept Officer Christophe Poirier said the goal is to create a 'luxury retailer' experience without stressful lines.
  • KFC will use this McKinney test lab to identify ideas for its 3,500+ U.S. restaurants. A public celebration is scheduled for Sunday, September 27, 2026, from 10:00 a.m. to 2:00 p.m. CT.
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Winnipeg Free Press broke the news in Winnipeg, Canada on Thursday, September 24, 2026.
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