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ISO 9001 Changes Quality Management in the Funeral Sector

Summary by Terra
International certification of quality management begins to guide processes, documentation and care in companies of the funeral segment. Vinícius Chaves de Mello, CEO of Grupo Riopae, administrator of the Metropolitan Crematorio São João Batista, in São João de Meriti (RJ), explains how the pattern reduces operational failures and expands the trust of families in one of the most delicate moments of life

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ISO 9001 Changes Quality Management in the Funeral Sector

An international management certification, created to standardize processes in companies in any sector, also reached the funeral segment and began to guide from the documentation to the care offered to families at times of loss. Organizations managed by the Riopae Group, with more than 57 years of activity in the mourning segment and responsible for the Metropolitan Crematorio São João Batista, the first undertaking of the type installed in the …

·Rio de Janeiro, Brazil
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Terra broke the news on Monday, September 28, 2026.
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